When winter temperatures drop, heat pumps can struggle to keep up with the cold. One of the most common problems homeowners face is a frozen heat pump. If your heat pump is covered in ice, it may not be able to function efficiently, leaving your home chilly and uncomfortable. The good news is that there are several DIY solutions you can try before calling a professional. In this article, we’ll explore why heat pumps freeze, how to prevent this issue, and step-by-step solutions to fix a frozen unit.
Why Does a Heat Pump Freeze in Cold Weather?
Heat pumps work by extracting heat from the air outside and transferring it indoors. During winter, the outdoor coil of your heat pump is exposed to freezing temperatures, which can cause ice buildup. Here are some common reasons why this happens:

- Blocked Airflow: Leaves, snow, or debris around the unit can restrict airflow, making it harder for the heat pump to function properly.
- Malfunctioning Defrost Cycle: Heat pumps are designed with a defrost mode to melt ice buildup. If this cycle isn’t working, ice can accumulate rapidly.
- Refrigerant Issues: Low refrigerant levels can cause a drop in temperature, leading to excessive frost buildup.
- Drainage Problems: Poor drainage around the unit can cause water to pool and freeze, covering the heat pump in ice.
- Extreme Cold Weather: If temperatures are too low, your heat pump may struggle to keep itself warm, leading to ice formation.
Understanding the cause of the problem is the first step in finding a solution.
DIY Fixes for a Frozen Heat Pump
If your heat pump is covered in ice, don’t panic. There are several steps you can take to resolve the issue safely.

1. Turn Off the Heat Pump
Before attempting any repairs, switch off your heat pump. Running it while frozen can cause damage to the compressor, leading to costly repairs.
2. Check for Airflow Blockages
Inspect the area around your heat pump. Remove any leaves, snow, or debris that might be restricting airflow. Keeping the area clear will help prevent future ice buildup.
3. Manually Remove the Ice
If there is only a thin layer of frost, you can gently remove it using warm (not boiling) water. Pouring hot water directly on the coils can cause thermal shock and damage the unit. Instead, use lukewarm water to melt the ice gradually.
4. Inspect the Defrost Cycle
Most heat pumps have an automatic defrost cycle that runs periodically to remove ice. If your unit is not defrosting properly, try manually triggering the defrost mode (refer to your user manual for instructions). If this doesn’t work, the defrost sensor or control board may be faulty and require professional repair.
5. Check the Refrigerant Levels
Low refrigerant can cause ice buildup. While checking refrigerant levels typically requires professional assistance, you can look for signs of refrigerant issues, such as weak airflow or strange noises from the heat pump. If you suspect a refrigerant leak, call an expert for a refill and system check.
6. Improve Drainage Around the Unit
If water is pooling around your heat pump, it can freeze and contribute to ice formation. Ensure that the unit is elevated on a dry, stable surface and that excess water can drain away easily. You can also add gravel or a drainage mat underneath the unit to improve water flow.
7. Use a Safe Heating Source to Melt Ice
If the ice buildup is significant, use a hairdryer on low heat or a space heater placed a few feet away to gently melt the ice. Avoid using sharp objects to chip away the ice, as this can damage the coils.
8. Adjust the Thermostat Settings
Switch your thermostat to emergency heat mode for a short period. This will allow your heat pump to rest while the backup heating system takes over. After a few hours, switch it back to regular heating mode and check if the issue persists.
9. Install a Heat Pump Cover
A heat pump cover or shelter can protect your unit from snow and ice accumulation. However, ensure that the cover allows for proper ventilation to prevent airflow restrictions.
Preventing a Frozen Heat Pump in the Future
Once you’ve resolved the issue, it’s essential to take preventive measures to avoid future ice buildup. Here are some tips:
- Keep the Area Around the Heat Pump Clear: Regularly remove snow, leaves, and debris from around the unit to maintain proper airflow.
- Schedule Regular Maintenance: Have your heat pump inspected by a professional at least once a year to check for refrigerant levels, defrost cycle issues, and overall performance.
- Monitor Outdoor Temperatures: If extreme cold is forecasted, take preemptive measures such as covering the unit or using an auxiliary heat source.
- Check for Drainage Issues: Make sure that water does not collect around the base of your heat pump, as it can freeze and lead to ice buildup.

When to Call a Professional
While DIY solutions can be effective, there are times when a professional technician is needed. If you notice any of the following, seek expert help:
- Your heat pump remains frozen even after trying these fixes.
- The defrost cycle is not functioning properly.
- You suspect a refrigerant leak.
- The heat pump is making unusual noises.
- Your home is not heating effectively despite troubleshooting efforts.
A professional can diagnose underlying issues and ensure your heat pump runs efficiently throughout the winter.
Conclusion
A frozen heat pump can be a major inconvenience during winter, but with the right approach, you can troubleshoot and fix the issue yourself. By understanding the causes of ice buildup and taking proactive measures, you can keep your heat pump running smoothly all season long. Regular maintenance, proper airflow, and quick responses to freezing problems will help extend the lifespan of your unit and keep your home warm even in the coldest months. If DIY fixes don’t solve the problem, don’t hesitate to call a professional for expert assistance.

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